Pretty heated at Canon website, R5 said in stock

Started 2 months ago | Discussions thread
JayPhoto1 Regular Member • Posts: 175
Re: Pretty heated at Canon website, R5 said in stock

eyesofscars0311 wrote:

Also do not see any way to cancel my order accept waiting for 30 minutes on the phone. Bunch of hack jobs from the breach of security not too long ago, to the way they are managing their online order system, to the level of customer service.


Yep, I was here last week.  They briefly offered the ef-rf adapter "in stock" online and I purchased it within seconds.  Then got the message that it was backordered.  It is frustrating that you can cancel online with major vendors but cannot do so with Canon.  I think I was on hold for about 45 minutes trying to cancel my order.

 JayPhoto1's gear list:JayPhoto1's gear list
Sony a7R IV Canon EOS R5 Sony a7S III Canon RF 24-105mm F4L IS USM Sigma 56mm F1.4 DC DN +7 more
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