external hard drive help

Started 2 months ago | Discussions thread
tkbslc Forum Pro • Posts: 14,709
Re: external hard drive help

windyhwr wrote:

Hi all, my external hard drive fell on the side and then I cannot open the folders any more. Then I checked YouTube and tried to fix it by myself. Once I opened the hard drive, I found there is a black block on the platter. Does anyone know what that is? Thank you!

No matter the problem, you've definitely ruined the drive by opening it up.  No chance of fixing it now, but you may be able to pay a couple thousand to a data recovery company to get what's left of it.

Hard drives cannot be exposed to air outside of a clean room.

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