Sony's Warranty process sucks

Started 1 month ago | Discussions thread
snapa
snapa Veteran Member • Posts: 4,519
Re: Sony's Warranty process sucks

dball711 wrote:

I have an A6400, just under 1 year old and the memory card slot is not working. It's always been a bit of a pain to put the card in. Well yesterday I couldn't put it in more than half way and after looking in side I saw a piece of metal, looks like a gate/door for the card. it fell out now.

For a repair I have to prepay $340ish just to send it in to be evaluated...

Since it is "under 1 year old", simply send it in under the standard Sony 1 year warranty. That is, unless you bought it second hand, or grey market, I hope you didn't do that. Why don't you have a Sony factory 1 year warranty?

Did you get a  real good deal  on it, and not pay for any warranty?

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