Dangers of buying on Amazon!

Started 1 month ago | Discussions thread
Old Greenlander Senior Member • Posts: 4,255
Re: Dangers of buying on Amazon!

patricksmith32 wrote:

So I had a bad experience with Amazon and I’ve learned something I thought I’d share with you all. I ordered a Carbon Fiber Peak Design travel tripod for a recent trip I was going on. I already own a much bigger and more expensive RRS, but wanted something lighter for hikes. So long story short Amazon sent me a picture of the tripod “delivered,” but it wasn’t at my front door stoop. I’m not sure if it was delivered to the wrong address or it was stolen, but I let Amazon know. They launched an “investigation” into the matter. By the way this is a $600+ tripod. So today I find out they’ve ruled against me and I have zero recourse. They don’t ever require a signature and they don’t insure packages regardless of the costs. So I highly recommend you stay clear of Amazon for any and all camera buying unless it’s low value. I’ve also heard many of the other issues like parts missing out of boxes, people getting bricks or rocks delivered inside a camera box, etc. However my recent experience really opened my eyes, and I’m just glad it wasn’t a D5 or something more value able. I still can’t afford a $600 loss, but it could be worse is what I mean. Let my painful experience be a warning and I hope you all take my advice that I’ve learned the hard way. Since Amazon now handles their own shipping, unlike in the past when they used USPS or FedEx, your now screwed if they lose your package or it’s stolen, etc! If anyone has a story to add or more information than please let us know. I for one will never give them my business again unless it’s an extremely low value item that I can’t get another way!

Call the credit card company and dispute the charge

if you have an excellent credit with them they will cancel the payment

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Old Greenlander
"I show the world the way I see it"
40 years of photography and still learning
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