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Long videos zero file size

Started Aug 14, 2019 | Discussions thread
chillo New Member • Posts: 3
Re: Long videos zero file size
3

I was previously using the native Mac OSX Image Capture app to transfer my videos.  I just downloaded EOS Utility 3 and was able to see and download the long video from my M50 to Macbook Pro.

I solved this by:

- Downloading and installing EOS Utility 3

- Connecting M50 to Macbook Pro (micro-USB to USB-C)

- Opening EOS Utility 3 and copying the video file over

Consider this solved for me.

Cheers.

 chillo's gear list:chillo's gear list
Canon EOS M50
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