D500 auto-focus stopped working

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richard stern Contributing Member • Posts: 643
D500 auto-focus stopped working

While birding in Costa Rica recently the auto-focus on my D500 stopped working. Initially it was intermittent, then it became permanent. Luckily it was almost at the end of the trip. It was humid, but I was careful not to get it wet when it rained. The 300PF and 1.4 TC were attached when it happened. The issue has persisted since I got home, where it's not humid. I use back-button focusing, and all buttons and focus types have failed to work. I have tried different lenses, and reset the camera to factory settings, checked all the AF- switches on the camera and lenses, and it still won't work. When I press the shutter, the focus points turn red, as they should, but the actual focussing doesn't take place. Manual focus is fine. Other than sending the camera in for repair is there anything else I can do to fix this? Thanks - RichardRichard Stern

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Richard (rb_stern),
richard-s.smugmug.com

 richard stern's gear list:richard stern's gear list
Nikon D500 Panasonic G85 +1 more
Nikon D500
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