Another case of the E-M5iii tripod mount failing

Started 4 days ago | Discussions thread
cba_melbourne Senior Member • Posts: 1,745
Wrong Name!
6

Ouch!

I believe a big part of the problem, is simply the name they gave this camera. To call it EM5.3 stipulates it is the successor of the much more rigidly built EM5 line. It is clearly not.

Had they named it EM10.4, people would be more careful to begin with. They would not be led to assume it is a rock solid build designed to take some serious beating.

It's a bit like Landrover putting out a brand new city SUV, and calling it Defender mark 3. Problems would be pre-programmed.

***

It is also a clear design fault.

A tripod mount on whatever camera,

light or heavy duty, big or small, plastic or metal, cheap or expensive

should be designed to cope with any tripod surface

flat or ribbed, with or without a rubber interface, plastic or metal, big or small

***

Mistakes can happen, and do happen to any camera company. What matters, is how a company handles it. This is not a problem that can be solved by a customer level retrofit.

A recall would seem overkill. But free expedited repair of any broken tripod mount for life, including both way freight cost, and regardless where the camera was bought, would be in order. Save Olympus's face. And cost far far less than a full out recall.

***

And demote that PR guy that came up with the misleading camera name!

The design engineers are probably largely innocent in this. They were given a spec sheet and a manufacturing price to meet. And they designed the very best they could to meet both. They had no idea what this camera was to be retailed for, nor the name it would be given. Initially they would not even have known if it was ever going to be produced.

 cba_melbourne's gear list:cba_melbourne's gear list
Panasonic Lumix DMC-GM1 Panasonic Lumix DMC-GM5 Olympus E-M5 II Olympus PEN-F Olympus Zuiko Digital ED 9-18mm 1:4.0-5.6 +11 more
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