Another case of the E-M5iii tripod mount failing

Started 3 days ago | Discussions thread
MOD Tom Caldwell Forum Pro • Posts: 39,301
Re: Not Olympus fault - doesn’t have to be
4

It might not be “their fault” - but tell that to an owner after the damage has been done.  Short of a big red warning sticker over the tripod mount in the box it arrives in such a break is not going to impress the user when it does.

How to fix such an issue?  I doubt if a complete new replacement part would be a feasible solution and it might be necessary to offer a complete replacement camera body.

Something like the Panasonic 100-400 solution where they offered a complete new lens to those that were a bit rough with theirs for a discounted price?

A free new camera for every such breakage might be beyond Olympus resources - especially if it happens more regularly.

Or of course Olympus could refuse to warrant the repair/replacement.

The fact is that it is well known in the industry that the tripod mount is used for a good number of purposes including carrying their camera fixed to a body-type sling.  Therefore a user could expect to hang any camera within reason by the tripod mount.

Whether this amounts to aggravated use might be covered by the sticker over the tripod mount which has to be removed by the person who bought it in the first place.

In any case - we have been warned ....

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Tom Caldwell

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