Fuji JPG under Catalina

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ProfPS Regular Member • Posts: 131
Fuji JPG under Catalina

Hi all,

I've run into an issue where on two MacBook Pros running Catalina, when I copy JPGs from my Fuji to the desktop, a few pictures from each batch show up as corrupted. The affected files display a vertical bar on the right that includes the image information that should be on the left side of the picture.

I initially suspected a card or reader issue, but when I open the files in Capture One or Photomechanic, they display fine, so I suspect it's an incompatibility between my XPro3 and Mac's Image Core, or at least my installations of Catalina (which are pretty standard, by the way).

What's strange is that editing the metadata of the JPG can resolve the issue, but there doesn't appear to be a hack that works for all pictures (I have 10 or so that I do tests on). Where an edit works, I can bring back the issue or remove it by editing that metadata field.

Over 30.000 pictures from other cameras don't exhibit this problem, so I suspect it's on the fuji side. When I contacted them today, Fuji has been really helpful in trying to help out but we haven't found a solution, yet.

The workaround that I've found for now is to use Capture One for ingest, and let it export new JPGs. Not my preferred workflow and hopefully Fuji will find a solution.

I hope I'm alone in this but if you recognise the symptoms, feel free to chip in.

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