Two Frustrating Topaz Denoise 2 Installation Issues

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zippski New Member • Posts: 10
Two Frustrating Topaz Denoise 2 Installation Issues
1

I installed the new version yesterday (albeit, at first, after seeing the update pop up on Denoise AI, but which did not include the "special instructions" referred to in the previous thread to uninstall Denoise AI), and so far so good.  I like the program, even though I also liked Denoise AI and was nervous about deleting it.  Denoise 2 works in both stand-alone and as a plugin on CS6 without apparent bugs (the latter plugin version only after some frustrating manual tweaking, which I will get to later).

I would like some input from people with more tech experience than me.

Issue #1

Unlike all denoise products to date, Denoise 2 appends a suffix to your denoised file and by default creates a second jpg file (similar to Gigapixel AI).  I want this to happen in Gigapixel AI, because you are essentially always creating a new file secondary file.  I most definitely DO NOT want this in a denoised file; 99.9% of the time, I denoise as my first post-RAW action, and want to continue working on the original converted jpg file without exiting out and entering the new file.  This is especially a pain when using it as a CS6 plug-in.  I see no way to opt out of this option (meaning, to simply save over the original file without creating a new file.  The advanced tools have an option to choose your suffix, but even when I leave it suffix option box blank, it simply saves a second file as a "jpg(1)" duplicate file..... any thoughts or assistance?

Issue #2

This one is a bit weirder.  It seems that when downloading the installation, the Denoise 2 program saves in a new c:/directory called "Topaz Labs LLC" on your hard drive.  All previous Topaz plugins saved in a directory simply called "Topaz Labs".  After the installation, I fired up CS6, and no matter how many times I pointed the CS6 plugins preferences tab to the new directory and back (restarting CS6 each time, of course), I could not get CS6 to recognize both plugin directories.  I either had Denoise 2 and none of the other AI programs in my plugins menu, or vice versa.  I finally manually solved the issue (after reinstalling twice in specified directories) by manually copying the Denoise 2 folder in the new LLC  directory and manually pasting it into the old Topaz Labs directory.  It then worked, but I suspect that I will have to repeat this process for every update.  This needs to be addressed, Topaz!  Again, do any CS6 gurus want to chime in?  I can obviously make multiple plugin directories stick in the filters panel, because both Nik and Topaz Labs have always simultaneously shown up

Zippski

Leigh.

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