Can not print borderless on Canon pro 4100

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Sailor2065 New Member • Posts: 2
Can not print borderless on Canon pro 4100

Just bought a Canon Pro 4100 and the roller unit RU-43, out the box on  the set up process had an error, long story short canon sent a tech and a sensor for the ink was replaced. I been trying to print border less with different softwares: Photoshop, Qimage, Canon professional print and Lightroom  with no results, changed different settings and nothing. Called Canon support and after one hour on the phone I was told that I need to buy Canon paper. I am using Kodak and Red River Paper. I am waiting for the Canon roll to arrive to see what happen and I do no think is the paper. Any advise will be appreciate.

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