EM5.3 tripod mount broken - Follow up

Started 1 month ago | Discussions thread
ForumParentFirstPrevious
Flat view
LeeHicks Forum Member • Posts: 59
EM5.3 tripod mount broken - Follow up
10

The original thread reached its maximum, so I am posting here as a follow-up.

I contacted Olympus USA customer care. They provided this contact information for repairs in NZ (as also reported by others on the original thread):

A&E Electronics
Christchurch
03 372 1213
service@aeelectronics.co.nz

I have sent an email to A&E since it is outside of their normal business hours (9-5 M-F).  I tried to call them when I got their contact info on the original thread but unfortunately it was already past 5pm Friday here in NZ.  Olympus USA advised me that any repairs done in NZ would not be covered by the USA warranty (as anticipated).  I plan to follow this up with Olympus USA further.

Does anyone have an email contact for anyone at Olympus USA?  I cannot find any real contact information for them except the customer care phone number.

Thanks to all in the previous thread who also chased down this information with Olympus Oz and USA.

 LeeHicks's gear list:LeeHicks's gear list
Olympus E-PL9 Olympus E-M5 III Panasonic Lumix G 20mm F1.7 ASPH Olympus M.Zuiko Digital ED 60mm F2.8 Macro Sigma 30mm F1.4 for Micro Four Thirds +2 more
ForumParentFirstPrevious
Flat view
Post (hide subjects) Posted by
ForumParentFirstPrevious
Keyboard shortcuts:
FForum PPrevious NNext WNext unread UUpvote SSubscribe RReply QQuote BBookmark MMy threads
Color scheme? Blue / Yellow