What's customer service like with Walimex?

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John Little Contributing Member • Posts: 542
What's customer service like with Walimex?

I'm interested in hearing people's experiences buying from Walimex.

I was looking for a diffuser umbrella in the 40-45" range after seeing one in a youtube video. The one recommended in the video was Walimex and the price was great so I looked it up. Living in the US, I was reluctant to buy from a company overseas simply because of shipping time, but I couldn't find anything like that even remotely in that price range anywhere else, so I went for it. (Ordered through Amazon.) So I ordered it on Dec 7 and so far it hasn't even been shipped. I know nothing about the company, so I don't know if they're just really really busy or they just really really don't care. Has anyone dealt with them enough to make an educated guess?

Thanks

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