Where are Topaz AI preferences stored?

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Redcrown Senior Member • Posts: 1,675
Where are Topaz AI preferences stored?

Anybody know where Topaz stores preferences for the AI products?

I have AI versions of Topaz Denoise, Mask, and Sharpen running OK on a Windows 10 desktop, no problems. But I had to turn off all GPU processing.

Now I installed them on my "laptop", a Microsoft Surface Pro 4. They all work, but with a few quirks. The main one being that I can't access Preferences to check/disable GPU. When I try, the programs freeze up and must be killed with Task Manager. I suspect they installed with GPU usage turned on by default.

I've been through 3 rounds of e-mail with Topaz Support to no avail. They just keep giving me the normal "un-install, re-install, re-boot" script. I've searched everywhere for a file that might contain the preferences, hoping I could hack it or nuke it. But I can't find it, and Topaz support failed to tell me where it is.

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