Anyone else have this issue? C1P v20 License Deactivation

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jfw Contributing Member • Posts: 512
Anyone else have this issue? C1P v20 License Deactivation

Quick history: I purchased Capture One Pro (C1P) v10 in 2017, and then upgraded to v11 and v12.

Recently received a v20-pre-release offer to purchase C1P v20 Upgrade for a 20% discount - which I did.  (Also participated in the v20 beta program.)

Then installed C1P v20 released version when it came out a few days ago.  All was well for a few days.

Issue: Then this morning I tried to fire-up C1P v20 and it tells me "This license has been deactivated".  What tha...?

I have already contacted C1 support but, of course, it takes a while for them to respond.  In meanwhile, would like to know if anyone else is having this issue.  Thanks!

 jfw's gear list:jfw's gear list
Nikon D800 Fujifilm X-E2 Nikon Z7 Nikon AF-S Nikkor 24-70mm f/2.8G ED Nikon AF-S Micro-Nikkor 105mm F2.8G IF-ED VR +11 more
Pentax Optio V10 Pentax Optio V20
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