"Unsupported Library" cannot open my photos stored on an external drive

Started 2 months ago | Discussions thread
OP RSSrsvp Veteran Member • Posts: 3,235
Re: "Unsupported Library" cannot open my photos stored on an external drive

Mike Boreham wrote:

RSSrsvp wrote:

Update: Apple tech support fixed the issue today by going further back in my TM and restoring the Photos app to my external drive. I have also increased my iCloud storage and am I am in the process of also storing the 166GB of pictures there as a safety measure.

The one issue he could not correct was why the dialog box would not open when you hold down the option key and then open the Photos app. It worked in safe mode but would not open when I restarted the computer.

Many thanks to all that replied to my issue!

Glad you are sorted....I assume he restored the Photos Library to your external not the app.

Good move to make it your iCloud Photos Library. For me the main benefit of the iCPL is that it syncs between all computers and iDevices signed in the same Apple ID.

Yes, he restored it to my external drive and cleaned up several other issues like not being able to open the dialog box when holding down the option key and opening Photos. It turned out that an item in my Launch Agents folder was interfering with the Photos app.

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