Can't connect A7III to Imaging Edge on Windows 10 PC

Started 11 months ago | Discussions thread
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poolemarkw New Member • Posts: 1
Can't connect A7III to Imaging Edge on Windows 10 PC

As the title says, I want to use the Sony Imaging Edge REMOTE software to control my A7III.   I've done what the instructions say:

- Turn "Control with Smartphone OFF"

- Set USB Connection to "PC Remote"

- Connect USB cable between camera and laptop.  The camera displays a message "Connecting...."

- Start Imaging Edge Remote software

I get "The camera is not connected.  Check the USB or network connection".

Please let me know what I need to do to get this working.

Thanks!!!   Mark

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