Charging clients for cancellations and no shows.

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photo_lovr Regular Member • Posts: 107
Charging clients for cancellations and no shows.

Hey Everyone,

As a family photographer I always take a deposit for booking session times because I'm so busy.

I've had clients that book me and and cancel with in a week of the session or sometimes a few days. Do you guys keep the deposit or refund it.

I understand things come up but I was thinking of implementing a policy if you cancel you need to re-book within 2 weeks or you don't get the deposit back.

What are your thoughts on deposits for sessions and when to refund them vs keep them. I don't want to a a** about but as the same time I lost a potential client that was waiting for that time slot.

Thanks

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Bob
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