Canon Digital Photo Professional C++ Error

Started 4 weeks ago | Questions thread
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Gav M New Member • Posts: 2
Canon Digital Photo Professional C++ Error

Hey folks,

I just bought my first Canon - the new M6 Mark II.

I've taken a bunch of photos and trying to edit the CR3 files.

I downloaded and installed the suggested software for editing the files - Canon DPP.

However, whenever I try and start the program I receive a C++ runtime error.

I've uninstalled, updated Win10, disabled various behind the scenes services, etc re-installed, tried the previous version, etc and still the same issue.

The Lens data app also crashes with a runtime error.

I can't find anything online about this, so posting to this forum.

Any help would be much appreciated. Thanks.

This question has not been answered yet.
Canon EOS M6 II
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