Now this is an example of great service
I just upgraded my Spyder colorimeter to a version that will be compatible with the impending arrival of 64-bit processing. I will soon changing my 5,1 Mac pro to an iMac because the 5,1 will not support 64-bit.
In order to get up to speed in anticipation of the new machine, I sent an email to Datacolor asking for guidance in calibrating an iMac.
The first response back from Datacolor was devoid of guidance. I answered their email expressing my unhappiness at 7:10 AM EDT. At 8:52 AM I received a new input from Datacolor with the desired information.
These guys are interested in providing customer support.
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