Now this is an example of great service

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MacUser2 Senior Member • Posts: 1,024
Now this is an example of great service

I just upgraded my Spyder colorimeter to a version that will be compatible with the impending arrival of 64-bit processing.  I will soon changing my 5,1 Mac pro to an iMac because the 5,1 will not support 64-bit.

In order to get up to speed in anticipation of the new machine, I sent an email to Datacolor asking for guidance in calibrating an iMac.

The first response back from Datacolor was devoid of guidance.  I answered their email expressing my unhappiness at 7:10 AM EDT.  At 8:52 AM I received a new input from Datacolor with the desired information.

These guys are interested in providing customer support.

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