Charging the G7X mkiii

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Andy9P New Member • Posts: 2
Charging the G7X mkiii

Hello group!

I purchased a Canon G7X mk iii two days ago (13 sept 2019).

The salesman told me he believed the battery could be charged while in the camera much like other models can be, through the usb-c port.

A write up for the camera online https://www.imaging-resource.com/PRODS/canon-g7x-iii/canon-g7x-iiiA.HTM mentions :

They have also enabled USB-C charging and power delivery on the G7X Mark III, allowing you to continue shooting even when plugged in to an external power source.

OK, great!  So why can I not get it to charge when connected by USB-c to my desktop, laptop, or external powerpak  (the same one I use to charge my phone and other small devices) ???

So far I have been able to charge the battery ONLY by removing from the camera and putting into the charger that came with the camera!!!

What's up with this?

Canon PowerShot G7 X
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