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camera won't recognize my 11-22mm.

Started Jul 27, 2019 | Discussions thread
HaroldC3
HaroldC3 Veteran Member • Posts: 3,067
Re: camera won't recognize my 11-22mm.

alan brown wrote:

Thanks for all the advice. I've checked the more obvious things such as lens cap, etc. I've cleaned the contacts on the lens. I haven't done a hard reset yet. As I have played with it I have noticed that with the camera turned on and showing a dark gray screen, if I begin to take the lens off-say about 1/4 inch turn-I now have an image showing on the lcd. However it won't focus or do anything else. It's frozen. If I turn the lens to fully mount on the camera, the image disappears. Manual focus or autofocus does not have an impact.

I then put the 22mm on the camera and everything worked perfectly. So I'm pretty sure that the 11-22mm is the problem.

Please feel free to make further suggestions. I guess I'm have to do the reset but, of course, hate to lose my settings.

I'm going to make a stupid suggestion so feel free to berate me

Are you holding the lever and moving the zoom to 11mm?  You should at least see a message on your screen if you aren't doing that.

 HaroldC3's gear list:HaroldC3's gear list
Canon EOS M6 Nikon Z7 Canon EF-M 22mm f/2 STM Canon EF-M 15-45mm F3.5-6.3 IS STM Nikon Z 14-30mm F4 +3 more
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