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How many of Canon R user have a freezing problem ?

Started 10 months ago | Polls thread
ThomasK New Member • Posts: 12
Re: How many of Canon R user have a freezing problem ?
1

I've had my R for about 2 months now and experienced my first lockup last week while on vacation. I sent an email to Canon Support with configuration details. This was their response -

"This could be a memory card issue if you are using the Ultra cards and shooting with HDR or Dual Pixel RAW enabled..."

Since they responded with a possible trigger, they must be getting regular complaints or reports of lockups. I was shooting with a San Disk Ultra card, but did not have HDR or Dual Pixel RAW enabled. I sent the camera to their repair depot to have it checked out.

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ThomasK

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