Ricoh GR III Repair Nightmare

Started 3 months ago | Discussions thread
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larryhokie Regular Member • Posts: 470
Ricoh GR III Repair Nightmare
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Hi All,

Dropped my camera 2 feet.  Focus, IS ruined.  Camera was turned off at the time.  Back display graphics glitches.

Sent in to Precision. Camera. I have called them three times.  I have called Ricoh twice.  I received a nice email indicating that the case would be escalated.  Nothing has happened.  Today, Precision did not know the update status, said that they had to contact the Ricoh liaison.

Ricoh support hung up on me today after speaking to me and then indicating that the call was being sent to someone else upstream.  4 minutes later, dial tone.

So...

No update. Not from Ricoh. Not from Precision Camera. Camera has been in repair for over 30 days. I’ve only used the camera for about 3 weeks. 2 foot drop destroys camera. How sad. My Ricoh GR III story.

Sorry. I’m frustrated.

-- hide signature --

Larry

 larryhokie's gear list:larryhokie's gear list
Fujifilm FinePix X100 Fujifilm X100F Ricoh GR III Fujifilm X-Pro1 Canon EOS 6D +8 more
Ricoh GR III
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