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Considering using Olympus USA repair? 🙁

Started Jun 15, 2019 | Discussions thread
phil from seattle
phil from seattle Veteran Member • Posts: 3,699
Re: Considering using Olympus USA repair? 🙁
1

Like the others, I've gotten good service from Olympus.  But any organization can slip so it bears watching.

What struck me is the original quoted flat rate seemed low to me.  I don't recall the exact amount but last year an EM5 mk ii repair (a lesser value camera than the PEN F) flat rate was quite a bit higher - definitely 3 digits, not 2.

It's certainly bad customer service to quote one price and then renege with a higher one. Personally, I think I would have at least talked to them before posting, though a weekend is a long time to stew. 

 phil from seattle's gear list:phil from seattle's gear list
Olympus E-M1 II OM-1 Olympus M.Zuiko Digital ED 60mm F2.8 Macro Olympus 12-40mm F2.8 Pro Olympus 40-150mm F2.8 Pro +2 more
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