Considering using Olympus USA repair? 🙁

Started 2 months ago | Discussions thread
ZodiacPhoto
ZodiacPhoto Senior Member • Posts: 2,565
Re: Considering using Olympus USA repair? 🙁
3

Andersonm wrote:

To play devil's advocate here:

It's possible for a problem to appear simple to fix at first glance, but then to later find out it requires more extensive repairs.

Doesn't the communication say something about what the problem is?

Being in electronics design and service business, sometimes we can overlook a hidden problem that was not obvious initially... In such cases, we always have to cover the additional cost - we NEVER change the initial estimate we gave our customers - even if we have to replace entire unit with a remanufactured one, because the customer's unit is not repairable.

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