B&h photo lens return experiences?

My experience is better with Adorama than B&H, B&H customer service is rude and not much helpful,
I am sorry if anyone here was ever in any way less than professional and courteous. For another perspective: http://bit.ly/2PMMzWT
Henry,

Don't pay attention to the Solo-Life post. Since they could not reply in a helpful manner they decided to dump on B&H, I don't get it....the answer in no way replies to the OP.
I am trying to save OP 15% and you are trying to make B&H 15% ... thats the difference.
Well, you're entirely too late to do anything for the OP. This post is over a year old.

Even so, the 15% restock fee is only applied if the conditions of the return are not met. They are clearly stated on the Return Policy page.

So, all you're doing here is bashing a retailer.
agreed but i had two bad experiences with them within days and i will speak about it in all forums when necessary, its a free country (i think) :)
For sure. But it's reflecting more negatively on you than anything.
 
My experience is better with Adorama than B&H, B&H customer service is rude and not much helpful,
I am sorry if anyone here was ever in any way less than professional and courteous. For another perspective: http://bit.ly/2PMMzWT
Henry,

Don't pay attention to the Solo-Life post. Since they could not reply in a helpful manner they decided to dump on B&H, I don't get it....the answer in no way replies to the OP.
I am trying to save OP 15% and you are trying to make B&H 15% ... thats the difference.
Well, you're entirely too late to do anything for the OP. This post is over a year old.

Even so, the 15% restock fee is only applied if the conditions of the return are not met. They are clearly stated on the Return Policy page.

So, all you're doing here is bashing a retailer.
agreed but i had two bad experiences with them within days and i will speak about it in all forums when necessary, its a free country (i think) :)
For sure. But it's reflecting more negatively on you than anything.
Some have good experiences than others, everybody is entitled to share their experiences (including myself).

B&H is well represented by Henry on this Forum and i m sure he will try to improve their CS. I won't change my opinion to look good in front of anyone. its about B&H not me.
 
The U.S. First Amendment guarantees your right to speak free from government repercussions, with limits.

Free speech also has its consequences. Quite often, the person who claims "free speech" comes off sounding like an idiot, or they lose their job.

Personally, I wish DPR would ban/delete all posts about businesses, pro and con.

I think it reflects poorly on a retailer to discuss individual business transactions in an open forum.
Yes, that is very questionable, isn't it? Solo-Life didn't provide any informed consent (express or implied) for that rep to disclose his order transaction details.

He should sue for invasion of privacy.
Thank you AOC and great idea ;) ... they should be held responsible and they will improve and compete, its good for their business. I won't be surprised if Henry disclosed my address and phone number.
 
The U.S. First Amendment guarantees your right to speak free from government repercussions, with limits.

Free speech also has its consequences. Quite often, the person who claims "free speech" comes off sounding like an idiot, or they lose their job.

Personally, I wish DPR would ban/delete all posts about businesses, pro and con.

I think it reflects poorly on a retailer to discuss individual business transactions in an open forum.
Yes, that is very questionable, isn't it? Solo-Life didn't provide any informed consent (express or implied) for that rep to disclose his order transaction details.

He should sue for invasion of privacy.
Thank you AOC and great idea ;) ... they should be held responsible and they will improve and compete, its good for their business. I won't be surprised if Henry disclosed my address and phone number.
I wonder whether there's any precedent for a retailer willfully leaking customer information.

Inadvertent breaches cost millions, let alone deliberate ones, LOL!
 
The U.S. First Amendment guarantees your right to speak free from government repercussions, with limits.

Free speech also has its consequences. Quite often, the person who claims "free speech" comes off sounding like an idiot, or they lose their job.

Personally, I wish DPR would ban/delete all posts about businesses, pro and con.

I think it reflects poorly on a retailer to discuss individual business transactions in an open forum.
Yes, that is very questionable, isn't it? Solo-Life didn't provide any informed consent (express or implied) for that rep to disclose his order transaction details.

He should sue for invasion of privacy.
Thank you AOC and great idea ;) ... they should be held responsible and they will improve and compete, its good for their business. I won't be surprised if Henry disclosed my address and phone number.
I wonder whether there's any precedent for a retailer willfully leaking customer information.

Inadvertent breaches cost millions, let alone deliberate ones, LOL!
the precedent is already set by google, facebook and microsoft by sharing customer information, B&H is just following that example. i am sure Henry is a good man and didn't mean to do that on purpose ... lol
 
HRC2016 wrote:.

Personally, I wish DPR would ban/delete all posts about businesses, pro and con.
Pretty sure they do. Most B&H complaint threads that I see are usually locked or deleted. Well, not the "pro" threads.

Some sort of protection by the mods, or something.

That said... the reason for this thread to be brought back to life was only to whine about B&H. Nothing genuine about it. Solo-life, or whatever his other accounts might be... Just wanted to start a flame war. Claiming he wanted to save the OP money, a year later, was stupid.

Even the orders were placed and canceled to add cred.
I think it reflects poorly on a retailer to discuss individual business transactions in an open forum.
Yea, but the poster brought them up. I don't blame Henry. OP placed the orders just to cancel them so he could come here and say so.

Anyway...thread will be locked soon, I'm sure. And this comment of mine, about it, will be removed.

You'll see.
 
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HRC2016 wrote:.

Personally, I wish DPR would ban/delete all posts about businesses, pro and con.
Pretty sure they do. Most B&H complaint threads that I see are usually locked or deleted. Well, not the "pro" threads.

Some sort of protection by the mods, or something.

That said... the reason for this thread to be brought back to life was only to whine about B&H. Nothing genuine about it. Solo-life, or whatever his other accounts might be... Just wanted to start a flame war. Claiming he wanted to save the OP money, a year later, was stupid.

Even the orders were placed and canceled to add cred.
I think it reflects poorly on a retailer to discuss individual business transactions in an open forum.
Yea, but the poster brought them up. I don't blame Henry. OP placed the orders just to cancel them so he could come here and say so.

Anyway...thread will be locked soon, I'm sure. And this comment of mine, about it, will be removed.

You'll see.
It appears Jonsi is one of B&H's PR managers, he/she has no gear listed, no galleries but over 3000 comments to protect and defend his/her masters (B&H) like Henry does and calling others Stupid and trying to have threads removed if they criticize B&H... good going pal ... i m sure you will get a raise and nice gift card for your birthday .... hahaha
 
It appears Jonsi is one of B&H's PR managers, he/she has no gear listed, no galleries but over 3000 comments to protect and defend his/her masters (B&H) like Henry does and calling others Stupid and trying to have threads removed if they criticize B&H... good going pal ... i m sure you will get a raise and nice gift card for your birthday .... hahaha
Good goin' Einstein. You got it all figured out. Just because I don't bash Henry or his store, that means I work for them.

As for he/she, it's 2019. The left tells me I no longer have to commit.

Anyway, make it an Amazon gift card.
 
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