Nikon Z6 and Z7 Service Advisory

Started 2 months ago | Discussions thread
shuncheung Contributing Member • Posts: 569
Re: Nikon Z6 and Z7 Service Advisory - Site Down!!

Brad Herman wrote:

Well, here goes...

The form on the Nikon web site is down to check on affected serial numbers.

I called Nikon, and according to the customer service agent, the site is probably being flooded with inquiries about the VR Service Advisory.

I just checked this link, and it is working:

https://nikon.tfaforms.net/424

So is this one for the Z7:

https://nikon.tfaforms.net/431

What concerns me even more, is that the agent had stated that Nikon still isn't sure of the 'root-cause' as of yet, so that leads me to believe that we have no confidence with regard to the serial number check (i.e affected or unaffected units)

Sounds like a totally inexperienced agent who answered the call. Nikon should never revealed so much details to the public, which will cause a lot of confidence issues with Nikon.

I wonder whether that agent really knows what he/she is talking about.

 shuncheung's gear list:shuncheung's gear list
Nikon D750 Nikon D500 Nikon D850 Nikon Z6 Nikon 500mm F5.6E PF +1 more
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