Sony System Software Updater not detecting plugged in camera

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huremics Regular Member • Posts: 331
Sony System Software Updater not detecting plugged in camera

I've tried 2 different micro USB cables, cables that work fine with all other devices. In the Ar7rii, the fit VERY loosely in the slot. But the camera is detected by my computer and the USB mode does appear onscreen on the camera.

But the System Sofware Updater for the new 3.0 firmware continues to display "Could not find the camera for this update" which makes it impossible to install the firmware.

Can anyone assist?

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