Olympus E-P5 dial malfunction and warranty questions

traveler_101 wrote:

Koshou wrote:

traveler_101 wrote:

My E-P5 dials are now beginning to malfunction. Most of the time they work, but they also skip a click or two from time to time.

Can anyone recommend a quick fix so i can bring the camera on my vacation next week?

Does anyone know at what point the global guarantee expires. I found this on their website: "Please kindly be informed that Worldwide warranty will not be provided with most of our Micro Four Thirds System and compact digital camera products shipped after September of 2014." Does anyone know whether that means shipped after September 1 or shipped after September 30?

I purchased mine on September 9, 2015 from Korea shipped to the USA, where I picked it up when over there. I am hoping to have it repaired here in Europe.

Anyone have any experience with this? Thanks in advance for any info/advice.

I recently bought a used E-P5 at auction in great condition for about 20,000 Yen (180 US$), but I now found out that it has the dial problem to some extent, currently mainly in the front dial.

I am considering sending it in for repairs, but wonder how effective that would be. There have been reports of successive repairs that failed to solve the problem, but that was a couple of years ago. I am located in Japan, so it is relatively easy to have direct communication with Olympus in Japan.

Now we are in 2019, so I have some hopes that Olympus finally figured out how to repair this failure successively. Does anybody have experience of dial repairs on Olympus bodies after 2015, and if so, how effective have they been? Any indication of the cost of such a repair?

Well after I posted (above), I read that you could improve the performance of the dial by spinning it rapidly after placing a tiny amount - and I mean less than a drop - of WD40 (penetrating oil) on the dial. It worked for me and I never had problems after that. You could try spinning the dial without the oil first. Spin in both directions. I can't remember where I found that remedy. Off course I don't know what ultimately happened because a year later I bought the Pen-F and sold the E-P5.

WD 40 is Not penetrating oil and may damage your camera. It is a Water Disperser, hence WD.

Since I wrote my reply a few years ago, my EPL5 developed the "Flaky Rear Dial" syndrome. I inserted some Graig Deoxit around the rear dial and turned the camera over. I then rotated the ring several times in both directions.

The camera is still working well.

Allan