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EF 24-70 II returned from service - need advice

Started Feb 4, 2019 | Questions thread
NineX
OP NineX Forum Member • Posts: 76
Re: EF 24-70 II returned from service - need advice

I see....

Unfortunatley it looks that bringing lens which is for little more complicated repair than replace red ring or rubber, and expect that that lens will be in depth observed and returned back in 100% working condition equal to playing lottery.

as consumer i would expect that they send me back lens which is 100% repaired. repair and hours which we are all paying to authorized service centers are not cheap.

I have contacted Canon service center and they told me that they will call me back to bring lens after they escalate issue to service center in Italy where more experienced staff is located. They need to consult with them....

will post further to this topic when i will have my lens back from 2nd shoot service

thank you all for contributing

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Nino

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