NEED HELP WITH NOVOFLEX TRIOPOD C2840

Started 4 months ago | Questions thread
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NEED HELP WITH NOVOFLEX TRIOPOD C2840

How do you replace the 1/4" mounting stud with 3/8" for mounting ball head? I just received my new Novoflex TrioPod C2840 tripod and I cannot figure out how to remove and replace the 1/4" mounting stud that it comes with, with the 3/8" stud supplied for mounting a ball head. The Novoflex little instruction sheet simply says, "remove 1/4" stud and replace with 3/8" but it does not say how to remove it and I cannot see any way to do so. It doesn't just screw in and out, it is captive. Does anyone know how to do it? I've contacted Novoflex and several sellers and received no answer.

https://www.novoflexus.com/products/tripods/triopod/novoflex-trioc2840.htm#specifications

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