Firmware update not working on a Mac

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huremics Regular Member • Posts: 317
Firmware update not working on a Mac

I just got an A7riii and want to update the firmware (which is 1.10)

I'm using a Macbook Pro running Mojave v 10.14.

I download the Update_ILCE7RM3V200 DMG and run it, enabling the various permissions to get it to run. I follow all the instructions as described here: https://www.sony.com/electronics/support/e-mount-body-ilce-7-series/ilce-7rm3/downloads/00015521

But when I click the UpdateSettingTool icon, nothing happens.  Contratry to what the instructions describe, the System Software Updater dialog never opens, and I cannot proceed. Nor do I get a notification of anything else.

I don't have any windows maximized, so I know that there's no chance a notification window is getting hidden behind a maximized window. I have the camera turned off (as per the instructions) and connected via the supplied USB cable to the computer.

I have not been prompted to restart my system.

At this point, I'm stumped.

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