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Any hard core experts on Samsung Galaxy S6 here?

Started Sep 30, 2018 | Questions thread
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Batdude
Batdude Veteran Member • Posts: 6,531
Any hard core experts on Samsung Galaxy S6 here?

I'm sorry folks but I don't even know if this is the correct thread to ask for help here and this is the very first time I post here. I have the Galaxy S6 Edge Plus and I'm selling it because I got another phone.

My question is this: I already reset the phone to factory default but when I go to SETTINGS/ABOUT PHONE I still see my phone number there and I cannot figure out how to remove that info. I press Edit but it does absolutely nothing.

Is this something only the Verizon store can remove from my phone? I called my local Verizon store but they put me on hold over 15 minutes so I hung up. I will appreciate your help.

Thank you

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