Great Olympus service

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ctlow
ctlow Contributing Member • Posts: 608
Great Olympus service
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No affiliation except have been using Olympus products in various forms for decades.

I had a recent failure of my E-M1, about four years old, well-used, and had it back in my hands, fully functional within a week. This is in Canada although some of the correspondence goes through the U.S., it appears.

There was of course a bill with this, which was reasonable.

But recently I have had two smaller problems, both of which I asked about rather than send equipment in, and Olympus has responded promptly and helpfully both times. I don't want to say how helpfully for fear of setting a precedent, but suffice it to say that there was some cost from this to Olympus, and none to me.

Apart from enjoying their cameras/lenses - not that I have a lot to compare with, granted - the service department has been phenomenal.

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Charles
ctLow Photog

 ctlow's gear list:ctlow's gear list
Canon PowerShot A720 IS Olympus E-M1 Olympus E-M5 II Olympus Zuiko Digital ED 8mm 1:3.5 Fisheye Olympus M.Zuiko Digital ED 60mm 1:2.8 Macro +8 more
Olympus E-M1
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