2nd SAL18250's zoom stuck and parts no longer available

Started 3 months ago | Questions thread
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Swail New Member • Posts: 13
2nd SAL18250's zoom stuck and parts no longer available
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Hello,

We bought two SAL18250’s back in 2010. Took thousands of pics, but never abused them.

Over the last two years, the zoom has suddenly gotten stuck at 18mm on both of them. We had the 1st one repaired successfully, but now Precision Camera says they can’t fix the 2nd because the required parts are no longer available. I’m pretty disappointed because it is listed on Sony’s website with the current products!

Interestingly, only when unlocked, it will move out a tiny bit (maybe 3/32”). So it doesn’t appear to be as simple as a broken lock. At least two others on this forum have reported the same problem. I easily found the service manual online, but nothing jumped out at me.

I’d really like to know how likely another new or used SAL18250 is to fail the same way and whether there is a design flaw or we simply wore them out. But I don't know what specifically broke. Ideas?

Thanks in advance!

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