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Trouble processing photos in DPP and Luminar. Please help

Started Jul 25, 2018 | Questions thread
(unknown member) Senior Member • Posts: 1,388
Re: Trouble processing photos in DPP and Luminar. Please help
1

FMohsin wrote:

Just received a brand new Rebel T7. When i open the pictures in DPP, they come out thumbnail size with large question marks on the top and cannot be processed further. This did not happen with the EOS M3 and the SL1 or Canon 6D. Alternatively, when I try to open the the files in Luminar 2018, the pictures come out pink. Can anyone help me out here? Thanks in advance. These are RAW pictures, btw.

You need to update to Digital Photo Professional 4.8.30 ?

https://www.usa.canon.com/internet/portal/us/home/support/details/cameras/dslr/eos-rebel-t7-ef-s-18-55mm-is-ii-kit?tab=drivers_downloads

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