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How did SquareTrade reset Canon Rebel T6i shutter counter after shutter replacement?

Started Jul 21, 2018 | Discussions thread
justmeMN Forum Pro • Posts: 10,718
Re: How did SquareTrade reset Canon Rebel T6i shutter counter after shutter replacement?
1

KierstenCDG wrote:

Anyway, I started poking around and one thing that I noticed was the shutter counter had been reset. It is now at 27. When it was sent back, the counter was a little over 14,000. Is this something that camera repair companies(such as SquareTrade) is allowed to do?

That sounds appropriate to me. When you get new tires, you don't count the miles that were on the old/previous ones.

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