Panasonic customer service

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PicLiz
PicLiz Regular Member • Posts: 442
Panasonic customer service
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I called Panasonic for the first time today to ask a question before I took delivery on my G85. I was surprised to learn that they charge $9.95 for customer support over the phone after warranty. It took me three different calls and talking to four different people to get a question answered. Olympus customer service, on the other hand, is very easy over the phone.  I have owned both Panasonic and Olympus cameras and camcorders over the years and believe each make excellent products, but sometimes one just wants to talk to a live person instead of chatting on a product website. I was very surprised there is such a vast difference in customer support between the two companies.

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 PicLiz's gear list:PicLiz's gear list
Olympus PEN-F Panasonic G85 Olympus OM-D E-M10 III Olympus M.Zuiko Digital ED 40-150mm 1:4-5.6 R Olympus M.Zuiko Digital ED 60mm 1:2.8 Macro +3 more
Panasonic G85
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