Just FYI: Panasonic voids warranty if you sell lens from a kit

Started 5 months ago | Discussions thread
Guy Parsons
Guy Parsons Forum Pro • Posts: 30,596
Re: Second clarification and verification
6

Thomas An wrote:

Some people thought the first chat exchange with support was ambiguous.

Here is a second exchange I just finished with them a moment ago. This time talking to Markus from Panasonic:

quote:
"Marcus W (7/12/2018, 2:59:15 PM):
Welcome to Panasonic U.S. Consumer Live Chat Support for Camera.
I am happy to assist you today, it will be just a moment while I review your request.

Me (7/12/2018, 3:02:05 PM): Marcus, sorry to bother you guys for a second time; the answer was fairly straight forward, but a couple of my friends were still skeptical, so:
Me (7/12/2018, 3:02:55 PM): If I sell a lens from a kit (the GX9 kit) is this voiding the warranty of both the camera body and the lens and leaves me with nothing ?
Marcus W (7/12/2018, 3:03:11 PM): Yes, that will void the warranty.
Me (7/12/2018, 3:03:21 PM): Both lens and body right ?
Marcus W (7/12/2018, 3:03:22 PM): Yes "

That would break so many consumer rights laws in so many countries, not sure if USA has any such thing to protect consumers.

Regards.... Guy

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