Just FYI: Panasonic voids warranty if you sell lens from a kit

Started 5 months ago | Discussions thread
WhiteBeard
WhiteBeard Senior Member • Posts: 1,897
Re: Just FYI: Panasonic voids warranty if you sell lens from a kit
4

Thomas An wrote:

Discussion with online support:

Quote:"
Brandon R (7/12/2018, 1:29:53 PM):
Welcome to Panasonic U.S. Consumer Live Chat Support for Camera.
I am happy to assist you today, it will be just a moment while I review your request.
Brandon R (7/12/2018, 1:31:04 PM): How may i help you

Me (7/12/2018, 1:31:41 PM): I bought the GX9, but in the US Panasonic does not offer a body-only product.
Me (7/12/2018, 1:32:04 PM): Which forces me to sell the lens since I already have an m43 lens collection
Me (7/12/2018, 1:32:16 PM): Will this void the warranty once the kit is broken
Brandon R (7/12/2018, 1:32:58 PM): Yes it would void warranty
Me (7/12/2018, 1:33:44 PM): ok. Thanks for the honest answer. "

My guess is bad communication or just dumb service tech. He might have meant that the KIT's warranty is void since it doesn't exist anymore but I don't see how/why this would void either the lens or body warranty itself. If it really does, this means Panasonic's service / marketing / sales depts are even lamer than I thought...

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Panasonic Lumix DMC-GX8 Panasonic Lumix G Vario 14-45mm F3.5-5.6 ASPH OIS Panasonic Lumix G Vario 7-14mm F4 ASPH Panasonic Lumix G Vario 45-200mm F4-5.6 OIS Panasonic Leica Summilux DG 25mm F1.4 +3 more
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