Changing Paper Size - Epson 3880

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Jim Cassatt Veteran Member • Posts: 4,868
Changing Paper Size - Epson 3880

I am totally frustrated. I am trying to print from Lightroom (latest version) No matter what I set as the paper size in "Page Setup", and no matter what size paper I use, the printer prints it as an 8.5x11 sheet of paper. Right now I am trying to print on 17x22 inch paper. The paper size is set correctly in "page Setup" The cell size is 16.5 x 21.5 and the print preview is correct. However, the final print comes out as it I printed on 8.5 x 11 inch paper. When I tried to print from Photoshop, the printer dialog box says that the paper size is 8.5x11, even though the print size is set at 21.5x16.5.

Although I have not printed anything this size recently, I have not had this problem in the past.

More details: Computer iMAC, purchased Jan 2016, OS El Capitan

HELP

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