Adobe CC storage does not match plan?

Started 3 months ago | Discussions thread
ForumParentFirstPrevious
Flat view
Snap Happy Contributing Member • Posts: 766
Adobe CC storage does not match plan?

Hello,

I have a project coming up where for various reasons it makes sense to use Adobe CC cloud storage (I already subscribe but have never used the storage, I use other cloud storage instead).

My problem is, my plan (single app, Photoshop) shows as having 100GB of storage in both my account and on Adobe's help pages here, but, when I log onto my storage, via the web or the CC app, it shows as having 20GB.

I have raised 2 cases with Adobe but all the do is tell me my plan only has 20GB, despite sending screenshots and links that say otherwise.

Anyone else experienced this kind of discrepancy?

Really frustrating, as 100GB would be enough, 20GB definately isn't, and the only upgrade I can see is to 1TB (way more than I need).

 Snap Happy's gear list:Snap Happy's gear list
Fujifilm X-T2 Fujifilm XF 35mm F1.4 R Fujifilm XF 60mm F2.4 R Macro Samyang 8mm F2.8 UMC Fisheye Fujifilm XF 14mm F2.8 R +4 more
ForumParentFirstPrevious
Flat view
ForumParentFirstPrevious
Keyboard shortcuts:
FForum PPrevious NNext WNext unread UUpvote SSubscribe RReply QQuote BBookmark MMy threads
Color scheme? Blue / Yellow