Files from Canon 5D IV too big for windows photo viewer

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Donna J Junior Member • Posts: 34
Files from Canon 5D IV too big for windows photo viewer

Hello,

Hoping for some help, I just received a Canon refurbished 5D iv (which I am shipping back to them because of a sensor issue - but thats not related to my question).  I took a few test shots, put them on my computer to view but the raw files are too big for windows photo viewer so I cant view them.  I have an older version of Lightroom and cant view them there either.

What is the best way to view them?  I have windows 10,  is there some way to change a setting so it excepts larger files, or should I change the file type,  or use a different type of photo viewing software?  What does everyone else use?

(PS - Im not very techy!  😊)

Thanks in advance for any help!

Donna

 Donna J's gear list:Donna J's gear list
Canon EOS 6D
Canon EOS 5D Mark IV
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