Canon print studio problem with photoshop

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Cephus Regular Member • Posts: 366
Canon print studio problem with photoshop

I have a pro-1000 canon printer and am having a problem printing with the print studio under the following circumstance

If I attempt to print an image that I cropped in photoshop and print using the canon print studio the image shows properly in print studio but prints a smaller size when it prints.  The rest of what apparently was the original frame is filled with multi colored lines or grey bars.

This does not occur if I use the ps print screen or print a saved jpeg image.

I communicated with Canon and they encountered the problem wihen using my pc in a remote web.  Canon stated the problem is Adoble snd to contact them.

When I contact Adobe, they state the problem is iln the Canon software and will not discuss the problem.

In issues between two software companies it always seems like the problem is always the other companies problem.

I am running the current versions of adobe, ps and the printer software.  Anyone else having this issue.

Any suggestions>

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