BH Photo, excellent customer service, Sony, not so much!

Started 6 months ago | Discussions thread
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blackgyr Regular Member • Posts: 155
BH Photo, excellent customer service, Sony, not so much!

Sony will only repair my a6500 that was defective from the beginning less than two months ago, and even though the purchase was past BH Photo's return policy (30 days), they are going to take it back and replace it. I'm so glad I bought my camera from BH Photo and will only buy from them from now on. I like Amazon but can't imagine going through trying to get a new replacement rather than a repair through them. That's all!

Sony a6500
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