Interesting: Have you ever thoroughly read a Sony camera warranty? Locked

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Alex Ethridge
Alex Ethridge Veteran Member • Posts: 3,202
Interesting: Have you ever thoroughly read a Sony camera warranty?

First off, I don't need any advice on this matter. This is not what this thread is about. What this thread is about is an interesting twist in the Sony warranty that has to do with binding arbitration.

The warranty is here if you care to read the whole thing.

The warranty states:

"For purchases made in the U.S.: Read the following Dispute Resolution/Arbitration provision carefully. It details Your rights and instructions should a dispute related to the product arise."

Then goes on to explain some about how binding arbitration works and states the arbiter's decision is final and how you are giving up your right to sue, what your limited right to appeal is, etc., etc., etc.

Then comes the twist. You can opt out of binding arbitration without any penalty whatsoever:

"Opt-Out Instructions. IF YOU DO NOT WISH TO BE BOUND BY THE BINDING ARBITRATION PROVISION THEN: (1) You must notify Sony in writing within 30 days of the date that You purchased the product; (2) Your written notification must be mailed to Sony Electronics Inc., 16535 Via Esprillo, MZ 1105. San Diego CA 92127, Attn: Legal Department: AND (3) Your written notification must include (a) Your NAME, (b) Your ADDRESS, (c) the DATE You purchased the Product, and (d) a clear statement that "YOU DO NOT WISH TO RESOLVE DISPUTES WITH ANY SONY ELECTRONICS ENTITY THROUGH ARBITRATION AND/OR BE BOUND BY THE CLASS ACTION WAIVER."

Opting out of this dispute resolution procedure will not affect the coverage of the Limited Warranty in any way, and You will continue to enjoy the benefits of the Limited Warranty."

Seems a little weird to me to explain all of this then give you a simple, straight-forward way out.  Anyway, not complaining; I just thought the interesting twist at the end was interesting and got a little chuckle out of it.

 Alex Ethridge's gear list:Alex Ethridge's gear list
Panasonic Lumix DMC-G1 Nikon D800E Olympus E-M1 Olympus E-M5 II Panasonic GH5 +15 more
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