Panasonic 100-400 and repairs in UK

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kittykat23uk Senior Member • Posts: 1,121
Panasonic 100-400 and repairs in UK
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Hi

I thought I might mention this, as it came as a bit of a shock to me. In the past, when my Olympus 50-200 took a tumble and broke, I was able to get this fixed by Luton Camera repairs.

I had the misfortune of falling down a hole in Japan last month. I snapped the lens mount on my Panasonic 100-400, the camera also gained a dented hotshoe.

On return to the UK I discovered that, although Luton Cameras would most likely be able to conduct a repair to the lens, Panasonic do not supply replacement parts and instead you have to use their only authorised repair centre, DKAVS, to replace the lens for a new one. This is at the cost of £850 plus VAT. Thankfully it looks like our home contents policy will cover the cost, but my travel insurance would not have covered this high a claim.

I thought I should make people aware of this as it seems a bit extreme.

Regards

Jo

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 kittykat23uk's gear list:kittykat23uk's gear list
Olympus E-M1 Olympus E-M1 II Olympus Zuiko Digital ED 50-200mm 1:2.8-3.5 SWD Panasonic Leica 100-400mm F4.0-6.3 ASPH
Panasonic Leica 100-400mm F4.0-6.3 ASPH
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