Powershot S100 strange 'Lens error', cannot fix it

Started Mar 11, 2018 | Discussions thread
OpticsEngineer Veteran Member • Posts: 7,255
Re: Powershot S100 strange 'Lens error', cannot fix it
4

Lens error on the S100 and similar cameras is a known problem. Quite a few thread on it over the years. For instance this one.

https://www.dpreview.com/forums/post/51148353

https://www.dpreview.com/forums/post/60112533

I know the camera is outside the free repair period.  But Canon still might do a free repair. The way corporations work is an amount of money is set aside called "warranty reserve"    If expected returns are less than expected number sometimes money is still there and they will pay out.   Ford once fixed the air conditioner in my car even though the warranty was nine months expired. When I asked a Ford engineer about it later he explained warranty reserve to me.  It was kind of a similar situations. More problems than planned for occurred and some extra funds were set aside. Then the fund wasn't depleted as fast as expected but the decision had already been made to spend the money until depleted.

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