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Panasonic Canada going downhill ...

Started Feb 18, 2018 | Discussions thread
Allan Brown
Allan Brown Veteran Member • Posts: 3,179
Re: Panasonic Canada going downhill ...

Eric Nepean wrote:

About a year ago I purchased the Panasonic 100-400. I'm quite happy with the lens and starting to think about a second tripod foot.

I treid Panasonic Canadas website and found 1) No Panasonic contact for support 2) For accessories and parts, customers are referred to Reliable Parts, a general purpose parts store that sells parts for barbeques, dishwashers and mcrowaves. They list Panasonic, but only refer to Panasonic appliances.

A few years past I contacted Panasonic Canada for a new rear lens cap and found that they were no longer supplying lens caps. Well, OK, I can buy aftermarket lenscaps for cheap. But this is a new low.

With this kind of non-support, I no longer see myself buying any new Pansonic M43 gear. GX9 may be an useful upgrade from my GX7, and the 200/2.8 lens is possible if I get a nice bonus some year. But sorry, not without after sales support.

Well, Olympus Canada is no better.

A few years ago, I wanted the decorative ring for the front of my 14-42. OC's website directed me to Olympus US. They would sell me the part and take my money but refused to ship it to Canada.

Try contacting Trisha G at Mirrorless Meetups https://www.meetup.com/Mirrorless-Meetups/

Allan

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